1. General

  • These terms govern the use of our services, including product purchases, delivery, and communication.
     
  • We reserve the right to update or change these terms at any time without prior notice.
     

2. Products & Availability

  • All products displayed are subject to availability.
     
  • We strive to provide accurate product descriptions and prices. In case of errors, we reserve the right to correct them without prior notice.
     
  • Product packaging may vary from what is shown due to manufacturer updates.
     

3. Pricing & Payment

  • All prices are in Pakistani Rupees (PKR).
     
  • Prices may change without notice.
     
  • We accept Cash on Delivery (COD) and may offer advance payment via bank transfer, Easypaisa, or JazzCash.
     

4. Orders & Confirmation

  • Orders can be placed via phone, WhatsApp, or email.
     
  • Your order is considered confirmed only after verbal or written confirmation and processing by our team.
     
  • We reserve the right to cancel orders due to stock issues, delivery limitations, or suspicious activity.
     

5. Shipping & Delivery

  • Shipping is available across Pakistan.
     
  • Delivery times vary based on your location (see our Shipping Policy).
     
  • We are not responsible for delays caused by courier companies, weather conditions, or national holidays.
     

6. Returns & Refunds

  • Returns are only accepted for damaged, expired, or incorrect products.
     
  • Items must be unused and reported within 48 hours of delivery (see our Refund Policy).
     
  • Products bought on sale or promotion are non-returnable and non-refundable.
     

7. Product Use & Liability

  • All products should be used as per directions provided on packaging.
     
  • We are not responsible for any allergic reactions or misuse of products.
     
  • Always do a patch test before applying any new product to your skin or hair.
     

8. Privacy

We value your privacy and protect your data in accordance with our Privacy Policy. Your personal information is not shared or sold to third parties without your consent.

9. Intellectual Property

All logos, brand names, and product images on our platforms are the property of their respective owners and may not be copied or used without permission.

10. Governing Law

These terms and your use of our services are governed by the laws of Pakistan, and any disputes will be subject to the jurisdiction of local courts in Okara.

11. Contact Us

If you have questions about these Terms & Conditions or your order, feel free to contact us:
  📞 +92 346 4082604
  📧 tanveerpatra604@gmail.com